Privacy Policy

Last updated: October 10, 2026

Information we collect

When you shop with Hearts Attic or contact us, we collect information you provide, such as your name, email address, phone number, billing and shipping addresses, order details, and messages. Shopify and payment providers process the payment information needed to complete your transaction.

Our website and service providers also collect information about your device and how you interact with the store, such as your IP address, browser, pages visited, and shopping activity, through cookies and similar technologies.

How we use information

We use personal information to process payments, fulfill orders, provide shipping updates, handle returns and customer-service requests, maintain our store, help prevent fraud, and meet recordkeeping and other legal obligations. We may also use information to understand store activity, improve your shopping experience, and support marketing and advertising, subject to applicable consent requirements and privacy choices.

Where you have chosen to receive marketing messages, we may send updates about Hearts Attic, products, and offers. You can unsubscribe using the instructions in those messages. Unsubscribing from marketing does not stop necessary order or service communications.

How we share information

We share information with service providers as needed to operate the store, including Shopify, payment providers, fulfillment partners, shipping carriers, and customer-service providers. For example, fulfillment partners and carriers receive the customer name, delivery address, contact details, and order information needed to pack, deliver, or resolve an issue with an order.

We may share website activity and other relevant information with analytics and advertising partners to measure performance and provide relevant advertising, subject to applicable consent requirements and privacy choices. We may also disclose information when required by law, to protect our rights, or in connection with a business transaction such as a merger or acquisition.

Shopify

Hearts Attic is hosted on Shopify. Shopify collects and processes personal information to provide and improve its services. We use Shopify Network Intelligence, which allows Shopify to use information about interactions with our store together with information from other merchants to support enhanced services, including personalization, store improvements, and advertising. Other merchants cannot access our customer data through this feature.

For details about Shopify's practices and the privacy choices Shopify provides, visit the Shopify Consumer Privacy Policy and Shopify privacy portal.

Cookies and advertising choices

Use our cookie banner to accept, decline, or manage optional cookies. Cookies and similar technologies help the store remember shopping activity, operate essential features, understand website use, and support advertising. You can manage cookies through your browser settings, although blocking necessary cookies may affect store functionality.

Depending on where you live, you may have the right to opt out of personal-information sharing for targeted advertising or activity treated as a sale or sharing under applicable privacy laws. Use our data-sharing opt-out page to review available options. Where applicable, Shopify's privacy tools recognize Global Privacy Control signals for the device and browser you use.

Retention and security

We retain information for as long as needed for the purposes described here, including providing services, maintaining transaction records, resolving disputes, and meeting legal obligations. The appropriate retention period depends on the information and purpose.

We take reasonable measures to protect information, but no website, transmission method, or storage system can be guaranteed completely secure. Shopify lists our customer-data hosting location as the United States; service providers may process information in other countries under their own arrangements.

Your privacy requests

Depending on applicable law, you may have rights to access, correct, delete, or obtain a copy of your personal information, or to opt out of certain uses. Contact us to submit a request. We may need to verify your identity, and some information may need to be retained for legal or operational reasons. Where applicable, you may appeal a decision about your request by contacting us at the address below. We will not discriminate against you for exercising applicable privacy rights.

Other websites

Links to other websites are provided for convenience. Those websites have their own privacy practices, which we encourage you to review.

Policy updates

We may update this policy to reflect changes in our practices or requirements. We will update the date when publishing a revised policy and provide additional notice where required.

Contact

For privacy questions or requests, email heartsattichd@gmail.com.